Frequently Asked Questions
Everything you need to know about your Muses and your journey with us.
Our jewelry is more than an accessory; it’s a personal narrative. By combining our modular bases with “Muses” (charms), you create a unique piece that reflects your memories, intentions, and personality.
Unlike traditional jewelry, Stkyae is built on the concept of “Emotional Jewelry.” Our modular system allows you to curate a collection of “Muses” that represent your personal story. Each piece is finished in high-quality 18K gold plating, blending luxury with a deeply personal meaning.
Building your perfect piece is easy! Just follow these steps:
Choose Your Base: Select your foundation, a bracelet, necklace, or locket crafted with our signature 18K gold finish.
Pick Your Muses: Explore our collection and add the charms that resonate with your story to your cart.
Note Your Preferences: Use the “Special Instructions” box at checkout if you have a specific vision for how your Muses should be arranged.
We Build It For You: Our team will carefully assemble your custom piece so it arrives at your door ready to wear and reflect your journey.
We use a high-quality base metal finished with a premium 18K gold plating. This provides the weight, luster, and luxury of solid gold while remaining accessible for everyday storytelling.
It’s a simple three-step process:
Pick your Base: Select a necklace, bracelet, or anklet.
Choose your Muses: Select the charms that resonate with you.
Assemble & Wear: Your Muses can be easily added or swapped, allowing your jewelry to evolve with you.
Yes. All our pieces are hypoallergenic, nickel-free, and lead-free. We believe everyone should be able to wear their story comfortably.
Absolutely. The beauty of our system is that it’s never “finished.” You can purchase individual Muses at any time to add to your existing necklace or bracelet as your story grows.
While it depends on your personal style, our bracelets typically look best with 3–7 Muses, and necklaces can hold anywhere from a single statement Muse to a full collection. There are no rules, style it your way!
Our Muses are designed to move gracefully with you, giving the jewelry a fluid, organic feel. If you prefer a specific arrangement, the weight of the charms usually keeps them naturally centered.
Most of our bases come with a built-in extender chain (usually 3–5 cm) so you can find the perfect fit. Check the specific product description for the exact measurements of each base.
All gold-plated jewelry can naturally dim over time, but we use a 18K gold plating process designed to resist wear. Following our care guide (keeping it away from water and chemicals) will significantly extend the life and luster of your piece.
To maintain the 18K shine, we recommend:
Removing jewelry before showering, swimming, or exercising.
Applying perfumes and lotions before putting on your pieces.
Storing your jewelry in the provided Stkyae pouch when not in use.
To keep the 18K gold plating looking its best, we recommend removing your jewelry before showering or swimming in chlorinated or salt water.
Currently, we ship to all Emirates within the UAE.
Standard Delivery: AED 30.
Free Delivery: On all orders over AED 150.
We process orders quickly! You can expect your Muses to arrive at your door within 2 business days.
We accept all major credit and debit cards (Visa, Mastercard) and offer secure checkout.
We want you to be obsessed with your new piece. If something isn’t right, you can return or exchange unworn items in their original packaging within 14 days of receipt.
Please contact our support team at Contact@stkyae.com with your order number. We’ll handle the rest!
Yes! Our pieces make the perfect sentimental gift. Every order arrives in our signature packaging. You can also include a personalized message at checkout, and we will omit the price from the packing slip.
Yes. We use industry-standard encryption to ensure your personal and payment details are 100% protected. We never store your card information on our servers.
We move fast to get your order to you! If you need to make a change, please contact us via WhatsApp or email within 2 hours of placing your order. Once the order has been processed by our courier, we can no longer make changes.
We take great care in packaging, but if your piece arrives with a defect, please email us a photo of the item within 48 hours of delivery. We will arrange a replacement for you immediately at no extra cost.
Still have a quiet thought or a question?
We’re here to listen. Reach out via Email [ contact@stkyae.com ] or leave us a WhatsApp message [ +971 55 235 9948 ]
Our team will get back to you within 24 hours.